Tones Spa

I was feeling stressed out so I decided to book myself a massage at tones spa. I am so so glad I did. Everyone there is extremely welcoming and pleasant. The place was clean, inviting and it had the most relaxing vibe. I got the Swedish massage by Raegine. She gave me an incredible massage and I can't wait to go back!

Never again.kept wondering why she kept getting new estheticians.but the ones recently were terrible. Hispanic lady with gray edges doesn't know what the hell she's doing when it comes to a Brazilian.she cut with scissors before hand (A BIG NO-NO BEFORE A WAX).I told her to use blue wax but she continued with sugar wax.she couldn't get past the second pull.yes one big glob of wax stuck on my lip.that I had to get off myself (VERY PAINFUL).never ever has this happened in my 12+ yrs of waxing.moving on to laser by a doctor. I'm not trusting none of these Rinky dink "spas" any more.calling my attorney as soon as she opens tomorrow.

The best experience ever! The massage to die for, the party package best idea, they make you feel amazing! Can't wait to go back, so soothing and relaxing, staff is very nice and welcoming.

Absolutely marvelous! Today I treated some ladies from the church for Mother's Day they were all so happy. Catherine fixed healthy food and drinks for them. God Bless your Spa. You certainly Rock! Pastor Wilkie

From the point I walked in, Cathy's smile greets you. She was so attentive to ensure that every aspect of my visit was A1. Mickey massage techniques helped me feeling so relaxed after a stressful week. Tatiana's Espresso facial was amazing. I left so refreshed. Tones Day Spa is the place of peace and absolute calm. You won't regret it. Don't wait. Come in today.

The message therapist and facial aesthetician we're both top notch! It was wonderful to get such great service just a few minutes from home. I will definitely go back there again.

The staff here are all so nice and informative! The service is exceptional. I've been coming for lymphatic massages and my body can feel the difference after every visit. I'm definitely coming back to try other packages as well.

I love as soon as you go in the owner greets you in a friendly manner. The place is clean, airy with vibrant plants to greet you in a comfortable atmosphere setting. The rooms are big+++ with a nice relaxing decor. Highly recommend. I will be back!

It's so beautiful Spa! I love it! The best Spa! Am coming back again! Thank you all so much! I gave them 30 stars!

Great place! I've been several times and I love it. Warm and friendly place/

Hosted my girlfriend's 40th Birthday Spa! Amazing experience! Had a full body massage with Ms. Mickey. Love this spa, the owner was so attentive and nice.

My sister scheduled a massage for me and herself to celebrate my birthday. BEST IDEA! Our Massage Therapist were Daneal and Manny. They were truly GOOD and professional.

I come here for my Brazilian wax & I did a skin whitening here and I love it. Everyone is so friendly :

2 massages done so far with Monica and I am satisfied. Facility is clean and quiet just the way I like it! The price for preop services is spot on as well. I would DEFINITELY recommend this establishment!

I've been a customer for over the years and I really love the ambience of the spa. They really try to accommodate your schedule.

I could give this place a zero start but that's not an option. Came here for a couples treatment 1.5hours. When we got there it was no parking, it's only 1 parking space. Went inside the which was nice. Waited 30 minutes to be served, (they served us mimosas for waiting) then we didn't get our full treatment packed. Himalaya salt massage with paraffin hand treatment.

The massages was amazing (Himalaya salt rocks) once we got to the front and I spoke to the owner, she told us to add the drinks to our service laughed and walked away. Once again I tried to speak to her and she was extremely rude and hung the phone up on me. This place is a shame and will charge you for things they don't provide. Be aware!

My husband and I, went for valentines day. the atmosphere was clean, nice and pleasant. However, the massage therapist was extremely novice- Her technique did not flow effortlessly. the price did not match the service. they just need more experienced therapist.

It's a nice place, the owner is pleasant. The atmosphere is serene and relaxing. As long as you are matched with a good experienced, professional therapist.

Pros: Easy to find. Cons: One parking spot available in a lot around the corner from the business and the list goes on. 1) I called a day prior to see if a paraffin hand wax treatment could be given separately or was it only included in a package. I also asked if I needed to make an appointment beforehand. I was told I could come in as a walk-in and did not need to purchase a package.

Yesterday I arrived at the establishment at 10:08am. The owner lists her opening time at 10:00am. While someone was vacuuming inside (shouldn't her business be cleaned at the end of each day to ensure she opens the following day on time?), her doors were locked. The owner claimed she was picking up something from down the street and the doors were not opened until she arrived at 10:37am. 2) I was told I would have to wait 20 minutes for the wax to heat but was not called for my treatment until 11:42am.

I began to call other establishments in the area that offered the treatment because I knew I was not returning here for my next treatment. 3) After a few minutes I was fed up with the customer service the owner had displayed since my arrival at 10:08am and decided to peel the wax off myself. I eventually paid and left because I had to bring my boyfriend to work.

He couldn't believe I was there for almost two hours. I have always been hesitant about service in the Bronx and this experience reminded me I need to stick to Westchester or Manhattan for excellent customer service and an array of services. Customer service in the Bronx, especially this establishment, was distasteful. I suggest paying a little more at a more qualified establishment for better results.

I wish I could give this place "no star" horrible customer service, totally and horrible service, one of the worse if not the worse customer service I received. Even tried to reschedule an appointment and the lady hung up the phone before I was finished, they only confirm appointments when they feel like it.

Pros: Friendly staff; Great deals; Flexible Scheduling Cons: High traffic area, interior decor outdated, Washing machine in the bathroom, tight spacing and I wish there were more heating or heated blankets. Service was 6/10 overall. I'd go again if I was treated.

I went with my Husband for a couples massage. The place is clean and not crowded. Before you go into the rooms you are asked to fill out a form. The form states weather or nor not you have any medical conditions prior to the services. We had two young ladies they were very quiet & professional. The room was serine & husband feel asleep through half of the massage.

The beds were also heated which is good for this cold weather. We were offered water. I have two small complaints: -Maybe serve wine, juice, or tea -I didn't receive a receipt I'm guessing maybe we didn't get a receipt because we paid in cash and not with a credit card. Although when paying at the register I wasn't asked if I would like a receipt. I'm funny that way. Its ok that's why I gave 3 stars instead of 4.

A+ service for my 1st Deep tissue massage from Tones Spa. I've been procrastinating for awhile. I'm a male 30+ yr w/an athletic build. I used to have little bothersome areas in my neck & lower back. This is probably do to training & just any overall stress build-up. Getting the Deep Tissue for the 55 mins made all that go away! I was pleasantly surprised & have told others about this location & they weren't familiar.

This location is close to my home so I will be returning. Kathryn at the front desk was very inviting & told me not to worry about anything.and she was right! Felicia was my masseuse she was great. She explained what would happen & would always ask how I was doing along the way. Using warm oils & hot towels all the while soothing my muscles. It was well worth the money, time & effort. I will be making an appt real soon & getting family members in on it too. I feel like a new man! Thanks Tones Spa team!

If I could give 0 stars I would! I went in for lash extensions and vacuum butt therapy back in March 2018. It was two days before my trip to Miami. I spent 100 something for lashes that looked like crap because they fell off within a week. It wasn't because I didn't know how to take care of them because other lash places lashes 3 weeks to even a month!

The vacuum butt therapy was a disaster! I was left permanently scarred with a huge gash and blistered skin. When I got home, I was in so much pain! The lady had put the cup on wrong on my butt. Took it off after the session and I was left with two red circles. The worse! I still have a scar months later and was looking into suing but I couldn't afford a lawyer and since this wasn't a hospital or doctors office, a lot of the free lawyers said I would have to pay out of pocket. Here's a picture of my ass!

Oh and I cried the whole time in Miami! Couldn't wear a bikini or anything! Attached is the huge gash I had and also the scar I still have almost a year later! Also their photos are fake! They take them off google! Don't go here! They should be shut down! Still looking into suing btw if anyone has suggestions. I didn't sign any waiver or anything.

I've been going to Tone Day Spa for some-time now and when I first started going it was great, the noise level was low, and the girls were consistent. As I've been going the noise has been a bit louder, and the girls are like a revolving door. I went for a massage yesterday and I was just a little disappointed that in the room next door they were building some new furniture items they received.

Overall the young lady Melissa was very nice and her massage was great, I enjoyed her massage. It's overall a great place that's why I still go, i just wish that it was more quiet during the massage.

Amazing! Wonderful staff, wonderful ambiance, and a great location. Services were awesome and I felt so comfortable! So happy I found you guys :

I can't exactly recommend this place. I came for a hydra facial. the small whiteheads in my chin were carefully removed, most people don't do that area. The small blackhead around the nose all gone. But there was one pimple that should not have been worked over. It did not have a head. And was still on my face after I left. It was the only pimple on my face it was small.

It had been three weeks and it looks like a "cigarette burn" on my face. At least that is what people keep telling me even when I'm not asking. It's bad enough where people are commenting. I was also grossly over charged my the receptionist. She did call me to rectify this issue about an hour after I left the store. But her response was a bit weird. "Why didn't you tell me if you knew I was overcharging you".

I did not know but I was pissed at the register. I'm writing this review because I called the store days after saying the scar looks bad. I happy with the rest of my face but I would like you all to give me something to help it heal faster. I sent pics and the woman in charge said it will turn pink and come off. I had a feeling that was not the case.

She also said to wash my face with only water, which I can't do that forever now then I will have more acne. I just started a bleaching gel 3 x week and bio oil 3 days a week. I get that aesthetics is not a science but my problem was that they are in the business of skincare and should have given me something to help heal my face. Which the owner or manager said she had something but I did not need it.

I would consider going back there because otherwise I it was the best facial I have had in NY so far. My aesthetician was so nice. But the customer service in the front was my issue and the scar on my face. Lastly, I do still think there prices are too high, especially for the area. I have been in posh areas in Westchester and throughout the city I think some services area too expensive.the micro derm namely.